Privacy Policy

Introduction

Practice Serendipity LLC (the “Company” or “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”). This Privacy Policy describes:

The types of information we may collect or that you may provide when you use our website, application, service, or tool (collectively, the “Services”) where this Privacy Policy is referenced, regardless of how you access or use them, including through mobile devices.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy does not apply to information that:

We collect offline.
You provide to or is collected by a third party.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, access, or use the Services. By downloading, registering with, or using the Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we revise this Privacy Policy means you accept those changes, so please check this Privacy Policy periodically for updates.

Information We Collect and How We Collect It

We collect personal information from our users in a variety of ways, including:

When you download, register, or use the Services, we may ask you to provide information by which you may be personally identified, such as name, email address, and telephone number.
After you set up your account, we may collect information about how you use the Services and about your actions on the Services, including:
- Information about your interaction with the Services and your communications with us.
- Other content that you generate or that is connected to your account.
- Computer and connection information, such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history, and your web log information.
Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.

Information Collected Automatically

When you download, access, and use the Services, the Services may use technology to automatically collect:

Usage Details. When you access and use the Services, we may automatically collect certain details of your access to and use of the Services, including traffic data and other information about the resources that you access and use on or through the Services.
Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.

If you do not want us to collect this information, do not use the Services.

Information Collection Technologies

The technologies we use for automatic information collection may include cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take when using the Services.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Provide and improve the Services;
Contact you about your account and the Services;
Contact you about changes to this Privacy Policy and our Terms of Service;
Provide you with customer service;
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and
Detect, prevent, mitigate, and investigate fraudulent or illegal activities.

The usage information we collect helps us to improve the Services and to deliver a better and more personalized experience by enabling us to:

Provide account management;
Operate, measure, and improve the Services;
Keep the Services safe, secure, and operational;
Customize the Services for your use of the Services;
Contact you regarding your account, troubleshoot problems with your account, or otherwise provide you with customer service;
- When contacting you for such purposes as outlined above, we may contact you via email or telephone.
Prevent, detect, mitigate, and investigate security breaches or other potentially prohibited or illegal activities and/or otherwise comply with regulatory requirements; and
Enforce this Privacy Policy, our Terms of Service, or other policies.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual or device without restriction.

In addition, we may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about users of the Services is among the assets transferred.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us, including the Terms of Service, and for billing and collection.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Services may then be inaccessible or not function properly.

Accessing and Correcting Your Personal Information

We respect your right to access, correct, request deletion of, or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

You can see, review, and change most of your personal information by logging into your account and visiting your account profile page. Please update your personal information immediately if it changes or is inaccurate.

You may also send us an email at hello@northomegroup.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Other Important Privacy Information

Children’s Privacy- The Services are intended for a general audience. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

Third Party Privacy Practices

This privacy notice addresses only our use and handling of personal information we collect from you in connection with providing you the Services. If you disclose your information to a third party, or visit a third party website via link from the Services, their privacy notices and practices will apply to any personal information you provide to them or they collect from you.

We cannot guarantee the privacy or security of your personal information once you provide it to a third party, and we encourage you to evaluate the privacy and security policies of such party before entering into a transaction and choosing to share your personal information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time by posting the updated version on this page, including the effective date of the amended version, which will appear at the top of the page. We will announce any material changes to this Privacy Policy through the Services or via email. Please check this Privacy Policy periodically for updates.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: hello@northomegroup.com.

PRIVACY POLICY

Last modified: May 2026